Guest Guide
Welcome to Villela Stay! Here's everything you need to enjoy your stay — from arrival to check-out.
🔑 Your arrival
Check-in from 2 PM. The access instructions (exact address, gate and keys/code) are sent by WhatsApp before your arrival.
Fill in the online check-in to speed everything up — it takes 2 minutes.
🏡 How the house works
- Kitchen: equipped with utensils, gas and detergent to get started.
- Barbecue: gas and charcoal (bring your charcoal; use for a fee — see the Rules).
- Washer-dryer: available in the kitchen for guests' use.
- Pool: enjoy! Children always with adult supervision.
- Jacuzzi/spa: with the whole-house rental, the jacuzzi may be used once a day for 4 hours at no extra charge.
- Rubbish: bag it and leave it at the indicated collection point.
- Noise: moderate sound at all times; after 10 PM, reduced volume (condominium rule).
🗺️ The best of Brasília right next to you
- Pontão do Lago Sul — restaurants and sunsets by the lake (5–10 min)
- Ermida Dom Bosco — the most beautiful sunset in the city
- Esplanada dos Ministérios, Congress and Cathedral — the postcard view (15 min)
- TV Tower and Tower Fair — local crafts and food
- Parque da Cidade — for running, cycling and picnics
- Memorial JK — the story of the founder of Brasília
Want restaurant reservations, tours or a transfer? Talk to the host — we have the best recommendations.
🆘 Emergencies
Ambulance (SAMU): 192 · Fire: 193 · Police: 190
Host (WhatsApp 24/7): +55 61 9193-5013
👋 Check-out
By 10 AM. Before you leave: please turn off the air conditioning units, wash the dishes, discard perishables, bag the rubbish and leave the keys in the bedroom locks and the gate remote on the pool table or at the caretaker's house. The team starts the outdoor cleaning at 8 AM.
🔧 Something not working?
Let us know and we'll fix it as soon as possible:
